After Three Disastrous Years, the NHS Covid App Has Finally Been Put Out of its Misery
The NHS Covid App, which has been put out of its misery at the age of three, was an example of the Government thinking that technology is the answer to every problem, only to then waste billions on an IT project that doesn’t work.
The idea was simple. If at least 50% of the U.K. population would install an app on their phones, it could use Bluetooth to detect proximity of its users and alert them if they had been close to someone who later tested positive for COVID-19. What could possibly go wrong?
An NHSX development team was assembled in March 2020 and it only took two months for it to show all the signs of a typical government IT project. It started with huge publicity in the press and broadcast media and progressed to the inevitable pilot scheme (on the Isle of Wight) quickly followed by Matt Hancock having to backpedal on the rollout date. Heads rolled at NHSX with managers Matthew Gould and Geraint Lewis ‘stepping back’, former Ocado and Apple executive Simon Thompson being drafted in,
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